Lightning - Half designer, half politician: working with the EU institutions
A talk by Clementina Gentile
Working as a UX and service designer for the EU institutions represented a challenge that went beyond design. Dealing with such a big, hierarchical and political organization required an additional set of skills and a different mindset.
The design process had to fit the convoluted set of bureaucratic procedures: the decision making process was sometimes slowed down by the hyper hierarchical organization and adoption across all the stakeholders was essential for the success of the project or even for the mere progress of the project itself.
In this light talk I will show some soft skills and tactics to survive a design project with the European institutions: Hopefully the suggestions will be valid for anyone working with a public political organization.
Clementina Gentile
http://www.behance.net/clementinagentile
Clementina Gentile was born in a tiny village in the south of Italy. Greek and Latin classics were part of her high school education and raised in her the interest for storytelling and people’s behavior. She graduated in Industrial Design at “La Sapienza” in Rome and completed the master “Design for Interaction” in TU Delft. Her graduation project was awarded of the Core77 Service design Award.
Since then she has been working in a design agency in Brussels (Namahn), being involved in projects in the field of user experience and UX for clients like Sony, Astrazeneca and the European Commission.
