ASIS&T;
Since 1937, ASIS&T; has been the society for information professionals leading the search for new and better theories, techniques, and technologies to improve access to information.
Product Design in the Enterprise — Data, Behavior and Privacy
The age old maxim "know thyself" takes on new meaning and consequences in a time when the rate at which data are collected, organized and made available is growing exponentially. The question remains, how may we use this data in an objective way to improve our sense making, decisions and actions?
In this talk, I'll survey the current state of data in the context of 3 phases. The current phase is the quantified self movement, and we can track data and gain analytical insight about our personal activities, health and wellness. We are on the cusp of the second phase, when we will be able to use data to provide greater insight into systems, groups, and communities. The third phase will involve the aggregation of data and analysis around ecosystems and societies and emerging trends for the application of data to solve seemingly intractable global problems.
My expertise is in data products for large online communities in the context of social enterprise software. We will explore the challenges my design team faced when developing a data product allowing users to gain insight into content they author in large online communities. I'll speak to the privacy issues around personal data in the workplace, the challenges we faced when designing at scale for both U.S. and European customers as well as considerations for cognitive biases and behavior changes from using a software product that provides actionable insight to the individual user.
My goal is to leave the audience with a fresh perspective on designing data products at scale, insight into the challenges facing information architects and designers when designing analytical tools, the behavior we are influencing, and our responsibility to users around these issues.
Chris Rivard
Chris Rivard is a senior product designer at Jive Software specializing in data product design and visualization.
Working at the intersection of business and design, Chris has spent 14 years bringing fresh insight, visual communication and design thinking to both large enterprises and growing startups. He is passionate about delivering innovative design solutions and marrying business needs with realized products through design research, lean UX and agile design practices.
Bringing his expertise in information visualization and visual communication to the design and implementation of data science products, Chris is simplifying complexity and humanizing data products in order to provide actionable insight. Comfortable in both design and developer roles, Chris is a rare talent adept at both designing compelling solutions and then bringing them into existence.
An accomplished speaker on a range of design topics, Chris has presented at IA Summit, JiveWorld and various local design events.
