Panel: A Place for IA Deliverables
Saturday, 30 September 2006, 02:45 - 03:45
In this panel we will discuss the place of IA deliverables in the design process of interactive systems. IAs with experience in designing their own methods, adapting existing software development methodologies, or resorting to outside consultants to implement a method will all be present. We will discuss issues such as:
- What are the typical IA deliverables and when should they be created?
- When should an IA be part of a design team?
- How do IAs work with business analysts, other designers, usability evaluators, and implementers?
- How do you communicate a process to new employees or clients?
- How do you measure improvements in the design process? The audience will learn about approaches to structuring the work of IAs in design processes, what worked in which situations, and what the results were for both IAs and their environment. After attending the panel, audience members should know the benefits of developing or adapting a design process that includes IA deliverables.
Speaker(s)
Andreas Lechner, SpiritLink
Andreas leads the Spirit Link concept unit and works in projects as a business analyst. As a unit leader, Andreas constantly optimizes methods and processes to create concepts. To design efficiently and create innovative solutions, his team shares experiences and best-practice methods, and uses proven deliverables in the Spirit Link project process.
In his projects, Andreas analyzes business and user requirements to find the most suitable solution for a customer's challenge. Using IA methods in the concept team comprised of a project manager, designer, IA, IT-people and others, his goal is to maximize the user's benefit of an application. To get there, the process and documents have to be understood by the customer, users and the design team.
Andreas is fascinated by human learning processes, in elearnings, at knowledge management processes, and especially with his daughter - a human beeing learning a language, for example, without beeing able to translate!
Casper Honijk, Macaw
Casper Honijk is a continuously smiling dutch guy of 34 years who works as a lead analyst for Macaw, a growing Dutch ICT company developing advanced web applications both based on - and integrated with - Microsoft technology.
Casper’s mission is to integrate a more ’user centered analysis & design’ process in the technology driven, and RUP based, Macaw development process methodology. He joined Macaw in 2000 as a senior Analyst and works with a small group of analysts ("amateur process engineers") trying to focus the development of complex web applications more on the user experience & stakeholder functionality instead of the technology and software involved. The new methodology uses customized elements of UCD, RUP, XP, Agile and "Microsoft Solution Framework (MSF)" elements.
Casper is currently living with a girl and two kittens in Amsterdam. He likes to listen to music, crashing on festivals, driving his old Citroën bus, drinking Belgian beer, discussing the weather and generally be merry.
Larisa Warnke, Carlson
Larisa Warnke is a Sr. User Experience Architect at Carlson Marketing Worldwide (CMW) and Associate Director of Experience Design for the Minnesota Chapter of AIGA. In her day-to-day duties she is responsible for advocating good user experiences throughout the companies. In addition to her IA and UX duties she participates in the strategic planning of some of the companies' durable assets and client web sites.
Recently, Larisa has worked extensively within her company to enhance and implement IconProcess, the UI process from IconMedialab. This customizable, scaleable UI process is used successfully with RUP for application and web site development. CMW also uses a version of it as a stand-alone UI development processes on sites that do not require the depth of the RUP process, or have no IT component.
Carlson Companies, Inc. is a global leader in corporate solutions and consumer services in the marketing, travel and hospitality industries.
Peter Boersma, The Netherlands
Peter is male, 36, and lives in a warehouse in Amsterdam that was built in 1720 (but remodeled more recently). At his university he combined computer science with ergonomics and came up with information ergonomics, which he applied to workflow software. He has been working in the user experience (UX) field since 1995 (1995-2000: General Design, 2000-2002: Satama Interactive, 2002-2005: EzGov, 2005-2006: User Intelligence, 2006-: Info.nl) and has been an active contributor to CHI and IA conferences and mailinglists. Peter is currently the senior Experience Designer at long-standing web agency Info.nl. He served on the Board of Advisors of the IA Institute and organizes the Amsterdam IA Cocktail Hours since 2001. Peter maintains a blog called "[BEEP]".