A Day in the Life of Search
Abbie Walsh, BBC, UK
Managing IA the Web 2.0 Way
Vicky Buser and Lucy Power, Ingenta, UK
Building an Agile Design Process
Andy Braxton, Framfab, UK
Creating the perfect client
Iain Hinchliffe and Jason Mesut, Framfab, UK
The metadata threshold: Combining folksonomies and controlled vocabularies at the BBC
Karen Loasby, BBC, UK
Patterns in Practice
Natalie Curant, Framfab, UK
Putting the Zap! & Pow! into User Experience Design
Stephen Barber, Framfab, UK
Taking Care of Business: how IAs can get more involved in strategic planning.
Katie Pula, Blastradius, NL
How Do People Describe Television Programmes?
Sandra Green, BBC, UK
From multi-channel to multi-dimensional architecture: the case of a Public Administration website
Maria Cristina Lavazza, Barbara Lauro, Enzo Laudando, and Andrea Fiacchi, Sviluppoitalia, I
swipr - a toolset for Visio that helps to create an integrated deliverable and interactive prototype
Jacco Nieuwland, User Intelligence, NL
How to start with personas in a B2B environment.
Len Dierickx, B
Classifying for the citizens. A faceted search engine for the local government of Piedmont Region.
Maria Elisabetta Lai and David Manfrin, CSI-Piemonte, I
Information/data - how far can an IA structure?
Margaret Hanley, UK